The purpose of this report is to increase awareness and understanding of documentation technology. Use of this report should be the first step in transferring effective documentation principles, methods, and products into practical use. The target audience of this report consists of those managers and technical people responsible for the development and maintenance of software in their organizations. This report defines the concepts of the Documentation Domain and identifies their value in improving software quality and productivity. It explains how the capabilities of current documentation products can improve management of software development and maintenance projects. It includes information about specific products in the marketplace. Also included are case studies of organizations that are using documentation domain technology. The information is aimed at those who must make decisions about acquiring advanced technology and who must prepare their organizations to use it effectively. Finally, this report attempts to identify the future direction of the field to help in planning long-range strategies.

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